Big Bend Poster Print
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Materials
Production
FAQs
What materials are used for the artwork frames?
Our frames are made from high-quality pine and are available in four colors: black, white, natural wood, and dark brown. They are designed to be both durable and stylish, with a thickness of 0.79"-0.98" (20-25mm) and a width of 0.4"-0.6" (10-14mm).
What type of paper is used for the posters?
The posters are printed on master’s edition archival, museum-quality paper that is matte, natural white (off-white), and weighs 250 gsm (110 lb). This acid-free paper is also buffered with an alkaline reserve to prevent yellowing or discoloration over time.
How long does it take for the order to be fulfilled?
Orders are generally dispatched within 1-4 business days. Delivery typically takes an additional 1-3 business days, so in most countries you can expect to receive your package within 2-7 business days.
Where is this product fulfilled?
The products are fulfilled across 17 countries, including the United States, the United Kingdom, Canada, Australia, and many others. Our advanced routing algorithm selects the best fulfillment center based on your location to ensure quick delivery.
How do you ensure the poster maintains its color over time?
Our paper is either free from or contains low levels of Optical Brightener Additives (OBAs), which helps maintain its true color under various lighting conditions and over time.
What should I do if my poster arrives damaged or defective?
If you receive a damaged or defective product, please contact us within 30 days of receiving your item. We will investigate and, if your claim is validated, send a complimentary replacement or offer a refund.
Can I return my poster if I don’t like it?
Because our products are personalized and made to order, we do not support returns. However, if there is a problem with your order, please contact us, and we will do our best to assist you.
What happens if my order is lost during shipping?
If your package is lost in transit, contact us within 30 days of the estimated delivery date. We will send a replacement order at no additional cost.
If you still have questions, check the FAQs or feel free to contact us.